Privacy Policy

1. Purpose

The purpose of this Privacy Policy is to establish the policy for data (including personal and sensitive information) collected, used, and shared by Gain application's operator.

2. Scope Statement

This Privacy Policy applies to all users of the "Gain - غين" application, including employees, customers, end-users, job applicants, and other external parties exchanging data with the application. The policy will be published on the application's online properties, mobile apps, and other electronic platforms accessible by end-users.

3. Policy

This Privacy Policy is an electronic record in the form of an electronic contract formed under applicable information technology and electronic transaction laws. This Privacy Policy does not require any physical, electronic, or digital signature.

Gain - غين ("Gain") understands that you care about how your information is used and shared, and we appreciate your trust in us to do that carefully and responsibly. This notice describes the Privacy Policy of Gain. By using the Gain application, you are accepting and consenting to the practices described in this Privacy Policy.

4. Collection of Personally Identifiable Information and Other Information

When you use the Gain application, we collect and store personal information provided by you from time to time. Our primary goal is to provide you with a safe, efficient, smooth, and customized experience. This allows us to provide services and features that best meet your needs and to customize the application to make your experience safer and easier.

4.1 Tracking & Analytics

In general, you can use the Gain application without revealing your identity or personal information. Once you provide your personal information, you are no longer anonymous to us. Where possible, we indicate which fields are mandatory and which are optional. You always have the option not to provide information by choosing not to use a specific service or feature.

We may automatically track certain information about you based on your behavior on the application. We use this information to conduct internal research on user demographics, interests, and behavior to better understand, protect, and serve our users. This information is compiled and analyzed on an aggregated basis.

This information may include:

  1. The URL you visited before accessing the application
  2. The URL you visit after leaving the application
  3. Browser information
  4. IP address
  5. Device information
  6. Usage statistics and interaction patterns

4.2 Cookies

We use data collection devices such as "cookies" on certain pages of the Gain application to help analyze web page flow, measure promotional effectiveness, and promote trust and safety.

Cookies are small files placed on your device that assist us in providing services. Some features are only available through the use of cookies. We may also use cookies to reduce the frequency of password entry during sessions and to provide information tailored to your interests.

Most cookies are "session cookies," meaning they are automatically deleted at the end of a session. You are free to decline cookies if your browser permits, although doing so may limit your ability to use certain features of the application.

5. Disclosure and Sharing of Personal Information

We may disclose personal information if required to do so by law or if we believe in good faith that such disclosure is reasonably necessary to:

  1. Respond to court orders or legal processes
  2. Enforce our Terms of Use or Privacy Policy
  3. Respond to claims regarding content violations
  4. Protect the rights, property, or safety of users or the public

We may share personal information with third-party service providers who perform services on our behalf, such as:

  1. Payment processing
  2. Data analysis
  3. Email delivery
  4. Hosting services
  5. Customer support

These providers are only permitted to use the information for the services they provide to us.

We may also share information with affiliated companies within our corporate group, provided they follow this Privacy Policy. In the event of a merger, acquisition, restructuring, bankruptcy, or similar event, your information may be transferred to the successor organization.

6. Security Practices and Procedures

We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. Our security procedures are reviewed periodically to ensure they remain up to date with industry standards.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

7. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

To determine appropriate retention periods, we consider:

  1. The nature and sensitivity of the information
  2. Potential risks from unauthorized use or disclosure
  3. The purposes of processing
  4. Applicable legal requirements

8. Your Rights

You may have certain rights regarding your personal information, including:

  1. The right to access your personal information
  2. The right to correct inaccurate information
  3. The right to request deletion of your information
  4. The right to restrict or object to processing
  5. The right to receive your information in a portable format

To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@gain.sa

We will respond to your inquiry as soon as reasonably possible.